Small Office and Home Office (SOHO) customers are
the core of our business. We make it a point to learn your business and
provide
specific
suggestions
on
how to utilize the latest and greatest in high-tech industry to improve
your processes.
|
|
Do not have a budget for full-time
IT support
Need someone to call with a question or a problem
|
On-call service:
- Extended hours on-site support.
- Extended phone and email support.
- Remote software support and management - no travel time, reduces
time to solve a problem.
Service contracts:
|
Need to be more efficient (Business
Automation)
Tired of searching through piles of business
cards to look for a business or personal contact?
Cannot figure out latest high-tech gadgets and
productivity software?
|
- Internet turnkey solution
for SOHO users - firewall/email/web server (Linux or Windows).
- Assist to organize all of your contacts
in database and synchronize them between your PC, PDA and
cell phone.
- Show you how to use internet tools (email,
website, search) to be more productive and reach new and existing
customers.
- Aid in creating personalized email and
fax distribution lists so all of you customers be informed of
changes in you business.
|
| Need a computer |
|
| Computer is too slow |
Inspect it, evaluate you computer
needs and give you an option:
- Clean it up, optimize, update software
and keep for awhile.
- Upgrade CPU, RAM, hard drive, etc.
- Replace it with newer machine and help
you sell the old one.
|
| Computer malfunctioning |
Inspect it, provide you with
estimate on repair cost and fix it with your approval. |
| Need to setup or upgrade business
wired or wireless network |
- Evaluate you needs and suggest optimal
network configuration that is tailored just for your needs.
- Assist you in choosing and buying necessary
network equipment.
- Run Network/Phone cabling.
- Set it up at your office, install additional
software (if necessary) and train you in basic operations.
|
| Email |
- Evaluate you needs and suggest optimal
and cost effective solution that is tailored just for your needs.
- Install software and setup users.
- Setup email automation,
routing and filing rules.
- Provide training on server configuration
and client usage.
- Provide ongoing maintenance and support.
- Suggest backup solutions and business
continuity planning.
|
| Internet |
- Help setting up Internet connection
(dial up or broadband) and provide basic training.
- Help with domain and website setup
and maintenance.
- Website development and promotion.
- Setup and promotion of online store.
|
| What about Security? |
- Install and configure office firewall.
- Tightening of default Windows 95/98/Me/2000/XP
network settings.
- Advice on best-practices for Internet
and LAN security.
- Remote security testing of final configuration.
- Virus and spyware removal, anti-virus
software installation and configuration.
|
QuickBooks installation and
training
 |
Help you install and setup
Intuit
QuickBooks - best small business multi-user finance management
software package.
Provide training on how to:
- Write and Print Checks
- Easily Create Estimates
- Track Customer Payments, Expenses, and
Liabilities
- Create Purchase Orders and Track Inventory
- Manage Job Costing
- Track Time & Billing
- Do Online Banking & Bill Payment
- Accept Online Payments
- Use QuickBooks Payroll Services
|
| Need custom software to accomplish specific task(s) |
Help define, then develop and implement custom-tailored
software solutions using C++, C#, Perl, Java, VB, SQL Server and
other latest technologies. |